Vaccination passes Questions & Answers
How do I get My Vaccine Pass?
Once you are fully vaccinated, sign up to My Covid Record - www.mycovidrecord.nz
to see your vaccination status and request a pass. Your My Vaccine Pass will include your name, date of birth and a QR code. You can save this pass on a digital device, like your phone, or print a physical copy.
If someone has a temporary medical exemption*, you can call 0800 222 478 to request a My Vaccine Pass – may be asked a few things to confirm your identity – such as your name and date of birth.
*Note, for people with a temporary medical exemption, their details won’t be entered into the system until 26 November.
How do I get a My Vaccine Pass if I don’t have a smart phone, a computer or internet access?
For people without a smartphone or access to a computer call 0800 222 478 to request a My Vaccine Pass. They need to have a National Health Index (NHI) ready or if may be asked a few things to confirm your identity – such as name and date of birth. Someone can call for a person on their behalf, but they must have their permission.
What about 12-16 year olds? How will they access My Vaccine Pass?
As of this week, 12 year olds and over can now access My COVID Record using my Health Account.
What do people do who share an email within their household?
An individual email is required when requesting a My Vaccine Pass via My COVID Record because people have different dates of birth, different medical records. This is common practice with digital services. For people who do not have an individual email account, they can register for their own unique email address from one of the free providers such as Gmail or Hotmail.
Alternatively, a person can call the 0800 number and request a MVP which will then be mailed in hard copy to their address.
How are you looking after my privacy?
The vaccination certificates are created from data held in the Covid Immunisation Register that records your COVID-19 vaccinations. The vaccination certificate system has been designed to keep your details private with vaccination proof securely coded into the QR code.
Why do you show my age on the pass?
Some businesses and organisations might require that ID is shown along with your vaccination pass. This is an important method to reduce vaccination pass forgery.
How does someone get a My Vaccine Pass if they don't have one of the six forms of ID needed to sign up for My Covid Record?
If someone has been vaccinated but doesn’t have an ID, they can call 0800 222 478 to request a My Vaccine Pass. We suggest that they have their National Health Index (NHI) number ready, but if they don’t have it, we may ask a few questions to confirm your identity – such as your name and date of birth.
Where will people need to use My Vaccine Pass?
Under the COVID Protection Framework you will be required to show My Vaccine Pass as proof of vaccination status in a range of public settings such as events, hospitality, retail (opt in, except for essential services – see next Q and A), community, sport, and faith-based gatherings.
